• Archival Series

Client Case Records, Citizens Welfare Service of Victoria

To access these records

Please contact the Archivist, University of Melbourne Archives:

Postal Address: Archives, Baillieu Library, University of Melbourne VIC 3010

Phone: (03) 8344 6848 or (03) 8344 0590

Email: archives@archives.unimelb.edu.au

Website: https://archives.unimelb.edu.au/

Reference Number

Quote this number to access your records: University of Melbourne Archives Reference Number, 2013.0114

Records Location


Client Case Records [Citizens Welfare Service of Victoria, Reference Number 2013.0114] is an archival series held at the University of Melbourne Archives. The series comprises the case records, compiled by social workers, of clients of the Citizens Welfare Service. Each client is an individual or a couple and the files document the clients’ interaction with the CWS.

Access Conditions

Restricted. Restricted records contain personal, medical and/or sensitive information, and researchers may be required to meet special access conditions. This might include seeking permission from the person or organisation that created the records and in some cases University of Melbourne Archives will ask researchers to sign a Deed of Undertaking to protect people’s privacy.


The Client Case Records were part of the RMIT Social Policy Archive, before their subsequent transfer to University of Melbourne Archives.

The finding aid to these records notes that:

The files, compiled by social workers, take pains to build an overall family picture often including grandparents and children, alcohol and drug abuse and other matters. The files provide personal comments and judgements from the social workers concerning the client and their families.

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